Ashley Martinez

A results driven professional with a passion for customer service.

  • CREATIVE
  • CONFIDENT
  • INNOVATIVE
  • COMMITTED
  • STRATEGIC

I have worked with various clients from Fortune 500 status to smaller local businesses. With customer success as a top priority, I aim to exceed expectations consistently. I am a goal oriented strategic thinker and problem solver, with great interpersonal and communication skills. My results driven and efficient approach allows for the successful management of cross-functional teams. Keeping my focus on innovative solutions and creative strategies with every client is how I succeed.

Education

 

I have a degree from Western University specializing in Psychology and
Business Administration. Through my work experience I have had training
in various applications such as SalesForce, Microsoft Applications,
AtTask, WordPress, ConfirmIt, social media platforms and various
proprietary content management systems.

Employment

Through my various skill sets and professional experiences, I have built a solid reputation as a an innovative and results-driven professional. I value continued learning and development, which allows for adaptability across situations further emphasizing my ability to work with any team. I constantly crave a challenge and hope to continue to build my skillset as I expand my portfolio with new opportunities.

Organics Live

Local Owner (2014 - Present)

 Organics Live provides Torontonians with sustainable and affordable organic food options. It’s a carbon neutral business, partnering with many local business owners and Ontario farmers.

Vision Critical

Sr Manager, Customer Success (2013 - 2015)

Managed customer accounts of varying sizes in the way of budget forecasting, opportunity planning and creative solutions to gain valuable consumer insights.

Vision Critical

Sr Project Manager (2011 - 2013)

Managed ongoing projects from start to finish and assisted other team members to ensure projects were delivered using the most efficient and effective solutions available.

Passions & Potions

Social Media Manager (2010 - 2012)

Created blog posts and social media campaigns based on insights related to new trends in the dating world weekly. Researched new methods of engagement to increase client success rates.

Ipsos-Reid

Project Manager (2007 - 2011)

Developed strong organizational and problem solving skills through managing a wide range of projects in various industries across cross functional teams.

Kaboose Inc.

Sales & Marketing Assistant (2005 - 2006)

Assisted in managing key accounts by communicating with clients, compiling weekly campaign reports, contributing to new business development and creating post campaign analyses for advertisers.

  • Jodi Shanoff, Sr Vice President

    “In all matters, I have been impressed by Ashley’s professionalism,
    attention to detail, and general creativity.”

  • Derek, Matisz, Vice President

    “Ashley was always willing to offer her assistance and had an excellent rapport with the
    many constituents served by our office including clients, and employees.”

  • Jason Tran, Programming Manager

    “Through her immaculate attention to detail, organization and positive, friendly demeanour

    she has made the process of working with cross functional teams seamless.”

Want the full story?Download my Recommendations

Strengths

Through my years of experience managing a variety of accounts I have been able to fuse together a breadth of knowledge applicable to building client satisfaction and success. I am an expert at fueling good research to build valuable insights, and I focus on understanding the needs of a company or brand. Some of my core competencies include:

  • Organization & time management
  • Interpersonal & communication skills
  • Client management & success
  • Team building & leadership
  • Goal oriented strategic thinking
  • Innovation & problem solving

  • 9 Years Experience
  • 3744 Projects Completed
  • 72 Presentations Created
  • 24 Successful Accounts

to learn moreDownload my Resumé

info@hireashley.com
2C Fairleigh Crescent, Toronto, ON M6C 3R8

Get in touch

I look forward to hearing from you. Please use the form below to send me a message.